E-Learning: The Polished Professional TM
Course Overview
Business etiquette plays a crucial role in establishing and maintaining successful professional relationships.
It serves as a set of guidelines that govern behavior in the business world, emphasizing respect, courtesy, and consideration for others. Proper business etiquette fosters a positive and professional atmosphere, contributing to effective communication and collaboration.
It helps build trust among colleagues, clients, and partners, ultimately enhancing the reputation of individuals and organisations.
Learning how to be a Polished Professionalâ„¢ and demonstrating good business etiquette reflects positively on one’s character and can open doors to new opportunities.
Whether it’s in communication, meetings, or networking events, adhering to established etiquette norms contributes to a harmonious and productive working environment, making it an indispensable aspect of achieving success in the business world.
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Course Platform Walkthrough – OPTIONAL
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Introducing Business Etiquette and The Polished Professionalâ„¢
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The 4 Elements
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The History of Etiquette
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Etiquette Different to Manners
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How COVID Changed Etiquette
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Fundamental Skills of Business Etiquette
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Smiling to Connect
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Why Eye Contact is Important
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How to Handshake Properly
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Introducing Yourself to Others
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Making Great First Impressions
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3 Cs
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How to Make Great Small Talk
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Putting People at Ease
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How to Remember Names
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The 5-Second Elevator Statement
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Improving Your Elevator Statement
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Giving Receiving Business Cards
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Giving Receiving Business Gifts
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International Customers
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The Advantages of being a Polished Professionalâ„¢
E-Learning: The Polished Professional TM
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About this course
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Why choose the British School of Excellence?
- We are the only organisation in the industry to be accredited by CPD, ILM (part of the City & Guilds Group) and Investors in People.
- You will become part of a global network of 200+ etiquette consultants with access to our members-only alumni platform.
- You will get practical hands-on advice to make your business a success from day one.
- You will gain in-depth knowledge about all aspects of etiquette.
- We can offer flexible payment plans to enable you to spread the cost of the course over 3-6 monthly payments.