The British School of Excellence
For over a decade, The British School of Excellence has set the standard in etiquette, presence and leadership. Our internationally accredited trainer programmes and corporate training are delivered with some of the world’s leading brands, across more than 60 countries.
Internationally Certified Trainer Programmes
In-person · LondonThe Flagship · London
An international London programme for ambitious professionals seeking to deepen expertise, strengthen credibility, expand influence and develop the confidence and skills to inspire meaningful impact worldwide.
Live · OnlineThe Flagship · Online
An international London programme for ambitious professionals seeking to deepen expertise, strengthen credibility, expand influence and develop the confidence and skills to inspire meaningful impact worldwide.
Live · OnlineAdvanced
An advanced programme for certified coaches to refine their niche, strengthen credibility, build market-ready offers, develop effective marketing and client systems, and establish sustainable pricing for long-term growth and success.
Children · Ages 3–12
Become an internationally certified Children’s Etiquette Coach, equipped to teach confidence, kindness, communication and modern manners through engaging lessons for children aged 3–12.
Live · OnlineYouth · Teenagers
Become a certified Youth Etiquette Coach and learn to help teenagers build confidence, communication, respect, resilience, emotional intelligence, social awareness and personal presence.
Social Etiquette
Upload imageLondonSeasonal · London
Upload imageIn-person · London
Upload imageLive · Online
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Upload imageExecutiveCorporate · One-to-One
An intensive in presence, communication, leadership and authority — for chief executives and senior leaders.
Mention etiquette to many people, and they picture cutlery, posture and formal introductions. Those things have a place, but they
We’ve watched thousands of children learn etiquette over the past decade. The ones who thrive aren’t memorising rules. They’re building
We recently saw a thoughtful discussion about name badge placement—left side or right side—and it reminded us why we love
I’ve spent the past four years watching a pattern emerge that most parents don’t want to hear: their children are
Our company’s unique selling point is one I wish wasn’t unique at all: our commitment to child safety. Many of
A person entering a room, greeting a colleague, or simply listening across a table is already transmitting signals through posture,
It is my great pleasure to welcome you to my first edition of Letters from a Lady.
Each letter is penned with care to share insights, reflections, and gentle guidance on the art of etiquette, gracious living, and those small but meaningful touches that elevate daily life. I hope you find these musings both thoughtful and quietly inspiring.
You are most welcome to write to me with any questions you may have about the world of exquisite etiquette and request topics of interest that you would like me to discuss.
Lady Arabella presents the Hero of Civility Award to Dr Philip Sykes, Founder of The British School of Excellence, on behalf of the Etiquette Africa Initiative. The award, given in June this year, honours Dr Sykes’ exceptional efforts in championing civility, emotional intelligence, and social harmony across Africa through his ongoing work and leadership.
Lady Arabella made a surprise guest appearance in London recently, joining students of Train the Trainer at The British School of Excellence. The group gathered at the distinguished Carlton Club in Mayfair, with participants attending both in person and online from around the world.
I simply must share a little joy that found its way to me over coffee — quite literally! I came across the most charming espresso set recently, and it sparked such a delightful discussion that I felt compelled to write to you all, as if we were gathered in my garden room with the sun gently warming the china and laughter bubbling over petit fours.
We’re proud to share this powerful and timely piece penned by one of The British School of Excellence’s distinguished alumni, Javed Bolah. Based in the idyllic setting of Mauritius, Javed brings a wealth of experience in Communication & PR, Brand Revitalisation, International Protocol, and Etiquette.
A most thoughtful conversation recently unfolded among our etiquette consultants and members of our Alumni Community—one that I felt deserved to be preserved and shared as a reflection of our collective wisdom. The topic? Whether to include alcohol in Dining Etiquette Masterclasses for adults.
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