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Who We Are
The British School of Excellence is a trading name of Meridian Executive Performance Group Ltd, company number 17250060.
For the purposes of UK data protection law, Meridian Executive Performance Group Ltd is the data controller responsible for your personal data.
Our details are:
If you have any questions about this Privacy Policy or how we handle your personal data, please contact Maria Vang Nielsen using the details above.
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What Personal Data Do We Collect?
Personal data means information that identifies you or could reasonably be used to identify you. Depending on how you interact with us, we may collect:
Identity Information
- First name and surname
- Title
- Date of birth or age, where relevant to a programme
- Gender, where voluntarily provided
- Username or profile information
Contact Information
- Email address
- Telephone number
- Postal or billing address
- Business or company details
Booking and Course Information
If you enquire about or purchase one of our courses, programmes, coaching services or events, we may collect information such as:
- The programme or service you are interested in
- Booking information
- Attendance information
- Course participation and completion information
- Dietary or accessibility information where relevant to an event
- Information required to administer your participation
- Communications relating to your booking
Payment Information
Payments may be processed through third-party payment providers. We may receive information such as payment status, transaction reference and billing information. We do not normally store complete payment card details ourselves where these are processed securely by our payment providers.
Information You Provide to Us
We may collect information when you:
- Complete a contact or enquiry form
- Register for a course or event
- Purchase a programme or service
- Subscribe to our newsletter or marketing
- Request information from us
- Communicate with us by email, telephone or other channels
- Participate in coaching, training or events
- Complete questionnaires, assessments or feedback forms
- Apply to become a trainer, coach or partner
Website and Technical Information
When you use our website, we may automatically collect certain technical information, depending on the cookies and analytics tools enabled on the website. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location
- Website pages visited
- Referring website
- Date and time of visits
- Website usage information
Where required by law, we will ask for consent before placing or using non-essential cookies and similar technologies.
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How Do We Collect Your Personal Data?
We collect personal data in several ways.
Directly from you — for example, when you complete a form on our website, make an enquiry, book a course or event, purchase a service, contact us, sign up for our newsletter, attend one of our programmes, or provide feedback.
Automatically — some information may be collected automatically when you use our website through cookies, analytics and similar technologies.
From third parties — in some circumstances, we may receive information from third-party platforms or organisations involved in providing our services, for example booking, payment, event, marketing or technology providers. Where we receive personal information from another source, we will handle it in accordance with applicable data protection law.
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How Do We Use Your Personal Data?
We use personal data only where we have a lawful basis to do so. Depending on the circumstances, we may use your information to:
- Respond to enquiries
- Provide information about our services
- Process course and event bookings
- Process payments
- Administer your participation in programmes
- Deliver training, coaching and educational services
- Communicate with you about your booking or programme
- Provide certificates or other course documentation
- Manage our customer relationships
- Improve our courses, services and customer experience
- Send service-related communications
- Send marketing communications where permitted by law
- Manage our website and systems
- Understand how visitors use our website
- Maintain the security of our website and systems
- Prevent fraud or misuse
- Meet our legal, regulatory and accounting obligations
- Resolve complaints or disputes
- Protect our legal rights and interests
We may also use information to create aggregated or anonymised statistics, for example to understand how many people attend particular programmes. Where information has been genuinely anonymised so that individuals cannot be identified, it is no longer personal data.
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Our Lawful Bases for Processing Your Information
Under UK data protection law, we must have a lawful basis for processing personal data. The lawful basis we rely on will depend on what we are doing with your information.
Performance of a Contract
We may process your information where it is necessary to enter into or perform a contract with you — for example, when you purchase a course, programme, coaching service or event.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests. This may include:
- Managing and improving our business
- Improving our services and customer experience
- Managing customer relationships
- Maintaining website security
- Communicating with existing customers about relevant services
- Business administration and planning
Where we rely on legitimate interests, we consider the potential impact on your privacy and ensure that the processing is proportionate.
Legal Obligation
We may process your information where necessary to comply with a legal or regulatory obligation — for example, we may need to retain certain financial or transaction information for accounting and tax purposes.
Consent
In some circumstances, we may rely on your consent — for example, where consent is required for certain marketing communications or non-essential cookies. Where we rely on consent, you may withdraw that consent at any time.
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Marketing Communications
We may send information about our courses, programmes, events, services and other relevant opportunities where we are legally permitted to do so. Where consent is required, we will ask you to actively opt in to receive marketing communications.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our marketing emails or contacting us using the details in this Privacy Policy.
Unsubscribing from marketing communications will not stop essential communications relating to a service or programme you have purchased, such as booking confirmations, payment information or important course updates.
We will comply with applicable UK data protection and electronic marketing laws when sending marketing communications. The ICO confirms that electronic marketing to individuals generally requires specific consent unless an applicable exception, such as the existing-customer soft opt-in, applies.
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Course, Event and Training Information
When you book or participate in one of our programmes, we may need to collect additional information in order to provide the service safely and effectively. For example, we may need information relating to:
- Dietary requirements
- Accessibility requirements
- Emergency contact information where appropriate
- Age, where relevant to an age-specific programme
- Attendance
- Course progress
- Assessment or certification requirements
We will only collect information that is reasonably necessary for the relevant programme or service. Where information may constitute special category data, we will only process it where we have an appropriate lawful basis and condition under applicable data protection law.
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Children and Young People
Some of our programmes and services are specifically designed for children and young people. Where we provide programmes involving children or young people, we may collect information necessary to administer the programme, communicate with parents or guardians, manage attendance and meet safeguarding or legal requirements.
Where appropriate, we may require a parent or legal guardian to provide consent or information on behalf of a child. We will take particular care when processing personal information relating to children and will only collect information that is reasonably necessary for the relevant service.
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Photography and Video at Our Events and Programmes
We may take photographs and/or video recordings at our courses, events, training sessions and other activities for documentation, promotional and marketing purposes. This may include use on our website, social media channels, promotional materials, presentations, advertising and other communications relating to The British School of Excellence.
Where we use identifiable photographs or video for marketing purposes, we will do so in accordance with applicable data protection law. Where consent is the appropriate lawful basis, we will seek consent before using the relevant image or recording for marketing.
You may tell us that you do not wish to be photographed or recorded for marketing purposes. Where appropriate, we will provide a way to identify individuals who should not be included in marketing photography or video.
If you have previously given consent for the use of your image, you may withdraw that consent at any time by contacting us at maria@thebritishschoolofexcellence.com. Withdrawal of consent will not affect the lawfulness of any processing carried out before consent was withdrawn.
Where our programmes involve children or young people, we will take particular care with photography and video. Where appropriate, we will obtain consent from a parent or legal guardian before using an identifiable image or recording of a child for marketing purposes.
We may also use photographs or video where individuals are not reasonably identifiable, such as general event or venue images, where permitted by applicable law.
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Who Do We Share Your Personal Data With?
We do not sell your personal data. We may share personal data where necessary to provide our services, operate our business or comply with the law. This may include:
Trainers, Coaches and Facilitators
We may provide relevant information to trainers, coaches or facilitators where they need it to deliver a course, coaching session, event or programme.
Venues and Event Suppliers
Where necessary for an event, we may share relevant information with venues or suppliers involved in delivering the event.
Technology and Service Providers
We may use third-party providers to support our business, such as providers of website hosting, customer relationship management, email marketing, online forms, booking systems, payment processing, event management, video conferencing, website analytics, and IT and security services. These providers may process personal data on our behalf and are expected to protect it and process it only in accordance with applicable law and our instructions.
Professional Advisers
We may share information where necessary with professional advisers such as accountants, auditors, insurers, lawyers or other professional advisers.
Government Authorities and Regulators
We may disclose information where required by law or where reasonably necessary to comply with a legal or regulatory obligation.
Business Transfers
If our business is sold, transferred, reorganised or merged, personal data may be transferred as part of that transaction, subject to applicable data protection requirements.
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International Transfers
Some of our technology and service providers may process personal data outside the United Kingdom. Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under applicable data protection law.
Where required, we will use an appropriate legal transfer mechanism and appropriate safeguards.
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Cookies and Website Analytics
Our website may use cookies and similar technologies. Cookies are small files placed on your device that help websites function and can provide information about how a website is used. We may use:
- Essential cookies required for the website to function
- Preference or functionality cookies
- Analytics cookies
- Marketing or advertising cookies, where applicable
Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can also control cookies through your browser settings and, where available, our website cookie preferences.
Please note that disabling certain cookies may affect how the website operates.
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Artificial Intelligence
We may use carefully selected technology, including artificial intelligence tools, to assist with certain business activities such as administration, drafting communications, analysing information or improving our services.
Where personal data is processed using AI-enabled tools, we will take reasonable steps to ensure that such processing complies with applicable data protection requirements and appropriate security measures. AI tools are used to support our business activities and do not replace appropriate human oversight where decisions may significantly affect an individual.
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Data Security
We take reasonable and appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, unauthorised disclosure, unauthorised alteration, unlawful processing and destruction.
Access to personal information is limited to people and organisations that have a genuine business need to access it. Where appropriate, our employees, contractors, trainers and service providers are subject to confidentiality obligations.
No method of transmitting or storing information online can be guaranteed to be completely secure. However, we take reasonable steps to protect the information we hold.
If we become aware of a personal data breach, we will take appropriate action and notify the Information Commissioner’s Office and/or affected individuals where legally required.
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How Long Do We Keep Your Personal Data?
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting, tax, contractual or reporting requirements.
Different types of information may therefore be retained for different periods. For example, information relating to financial transactions may need to be retained for longer than an ordinary website enquiry.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
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Your Data Protection Rights
Subject to applicable legal exemptions, you may have the right to:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal data
- Ask us to restrict how we process your personal data
- Object to certain types of processing
- Withdraw consent where we rely on consent
- Request portability of certain personal data
- Object to direct marketing
You can exercise these rights by contacting us using the details below.
Privacy contact: maria@thebritishschoolofexcellence.com
We may need to request information from you to verify your identity before dealing with a request. This is a security measure designed to prevent personal information being disclosed to someone who is not entitled to receive it.
We will normally respond to a valid request within one month. In some circumstances, this period may be extended where permitted by law, particularly where a request is complex or multiple requests have been made.
You will generally not have to pay a fee to exercise your data protection rights. However, applicable law allows organisations to charge a reasonable fee or refuse a request in certain circumstances, such as where a request is manifestly unfounded or excessive.
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Third-Party Websites
Our website may contain links to websites operated by third parties. These websites have their own privacy policies and terms, and we are not responsible for how third parties collect or use personal information once you leave our website.
We recommend that you read the privacy policy of any third-party website you visit.
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Complaints
If you have concerns about how we have handled your personal data, please contact us first so that we have an opportunity to investigate and resolve your concern.
Privacy contact: maria@thebritishschoolofexcellence.com
You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office. You can find information about making a complaint directly through the Information Commissioner’s Office website.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal data. The latest version will always be published on this website.
Last updated: 14 August 2026
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Contact Us
If you have any questions about this Privacy Policy, your personal data or how we process information, please contact:
