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Course overview
You’ve been saying yes when you want to say no.
You’ve been over-explaining, over-apologising, and over-giving.
You’ve been listening, but not heard.
This course will change that — forever.
On Friday, 20 June 2025, you are invited to join Dr. Jacalyn Kerbeck, globally recognised as The Listening Mentor, for a powerful 4-hour course that will transform how you show up, speak up, and connect with others and yourself.
This is not just a course.
This is your permission slip to reclaim your time, your voice, and your confidence.
Dr. Jacalyn Kerbeck, a former corporate executive and bestselling author, has helped countless professionals and individuals unlock the exact tools to communicate with confidence, clarity, and impact. Now it’s your turn.
As featured in:
What You Will Learn:
- How to set boundaries that feel firm yet respectful — without guilt
- The exact words to ask for what you need, unapologetically
- The art of listening without judgment, interruption, or agenda
- How to avoid the subtle trap of stage-hogging — and invite real connection
- Proven strategies to enhance your presence, personal power, and professional impact
Why You Can’t Afford to Miss This:
- Because you can’t live without boundaries, and you shouldn’t live without being heard.
- Because the quality of your communication determines the quality of your life.
- Because no promotion, no relationship, and no peace of mind can last long without these tools.
Dr. Jacalyn Kerbeck, a former corporate executive and bestselling author, has helped countless professionals and individuals unlock the exact tools to communicate with confidence, clarity, and impact. Now it’s your turn.
Immediate Results. Lifelong Transformation.
Say It. Mean It. Be Heard.

Whether you attend in person in London or live online, you will walk away with practical tools you can implement the same day — and a renewed sense of control, clarity, and confidence that will stay with you forever.
Spaces are strictly limited. Secure your place today.
Why choose the British School of Excellence?
- We are the only organisation in the industry to be accredited by CPD, ILM (part of the City & Guilds Group) and Investors in People.
- You will become part of a global network of 200+ etiquette consultants with access to our members-only alumni platform.
- You will get practical hands-on advice to make your business a success from day one.
- You will gain in-depth knowledge about all aspects of etiquette.
- We can offer flexible payment plans to enable you to spread the cost of the course over 3-6 monthly payments.
Dr. Kerbeck's approach, rooted in years of experience as a corporate executive and bestselling author, was both inspiring and practical. I left the course with actionable strategies that have already begun to deepen my connections and boost my confidence in various settings. This experience has truly been life-changing, and I highly recommend it to anyone looking to elevate their communication and relationships.”
About your tutors
Dr. Jacalyn Kerbeck
Dr. Jacalyn Kerbeck is a certified holistic life & career coach. She works with her clients and students to learn how to listen.
Philip Sykes
Philip Sykes brings his outstanding interpersonal and motivational skills to every course he runs and effortlessly puts people at ease with his charismatic approach.
LEARN NEW SKILLS
£595
excl. VAT
- Course Duration: Four hours
- Platform: Zoom
- Type: Group class
- Date: Fri, 20 June 2025
- Time: 9:30am – 1:30pm (UK)
Secure your place today
Say It. Mean It. Be Heard.
The course investment includes course materials, handouts, and certification from The British School of Excellence and CPD Standards Office UK
Would you like to ask any questions first?
We will be more than happy to explain everything in detail.

Course overview
Say It. Mean It. Be Heard.
Download Course overview
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