Train The Trainer

Children’s and Youth Etiquette

Presentation Skills and Image

Learn about the origins and evolution of etiquette

Understand the principles and importance of etiquette and manners, what it is, why it is so important, and its correlation with The Golden and Platinum Rules

Master the essential fundamentals of meeting and greeting

Develop your skills for making effective introductions and small talk

Understand the fundamental principles of holding effective conversations, as well as topics to avoid

Learn how to deal with uncomfortable situations and conversational gaffes diplomatically

Cultivate your networking skills and learn how to make positive and lasting impressions when meeting people for the first time, especially when attending an event on your own.

Learn how to establish smoother working relationships and credibility with co-workers, clients, suppliers, and investors by understanding the critical elements of business protocol and the effective use of business etiquette techniques.

Refine your soft skills to improve morale and confidence among employees to promote greater productivity.

Perfect your networking skills and ensure that you make a good impression by effectively using the 3 C’s approach.

Master the finesse of using your business card as a strategic tool when networking and meeting potential clients, business partners and employers.

Enhance your knowledge of international culture and local protocol to avoid embarrassing or awkward situations when travelling to other countries for business or when dealing with international clients

Develop an understanding of the critical business and cross-cultural sensitivities to ensure that you give gifts to clients that are well received and appropriate

Recognise and understand the diplomatic rules of engagement when communicating on social and digital media, emails, and texting platforms

Tools and guidelines on how to deal with the job interview process so that you can maximise your career advancement opportunities

Master the art of impeccable fine dining etiquette and table manners in both social and professional situations so that you can eliminate a sense of awkwardness in any situation

Enhance your understanding of Western-style place settings, both formal and informal; correct use of the napkin; techniques for using and gripping cutlery correctly; and the placement and use of various types of glasses

Guidance and tips on how to conduct yourself in an exemplary manner at the table so that you create a lasting, remarkable impression

How to eat different types of foods, including those which are problematic or unfamiliar

Raise your awareness about the do’s and don’ts of fine dining to avoid embarrassing situations which could tarnish your social standing

Develop your understanding of protocol and hierarchy at dining events and special occasions

Learn about the five most commonly used types of menus and how to use them effectively

Discover the origins of Britain’s most quintessential social custom – Afternoon Tea – and learn all about the celebrated ritual: etiquette; how to drink and serve tea impeccably; the differences between High Tea and Afternoon Tea; and how to set up the snacks

Learn indispensable skills that will make you an extraordinary host or hostess

Develop your public speaking skills by learning how to analyse your audience, prepare a clear message, and identify your presentation style to enable you to project a positive, memorable, and professional image

A briefing session on your assignment requirements and examples of relevant materials.

We will cover the following topics to assist you when preparing to become a coach:

• How to structure your training
• Developing purpose statements and learning outcomes
• How to set learning objectives
• Delivery and activity planning
• Attitude, mindset, and key areas to focus on when delivering training or coaching
• Examples of lesson plans and feedback forms
• Basic marketing and principles when starting your new business

Explore the various programme options suitable for children; benefits of learning etiquette and manners from an early age; suggested course structure; age-appropriate activities, including audio-visual material. In addition, learn about the different role-play activities, puppets, craft activities and games, and recommended publications and video materials.

Explore the various programme options suitable for teenagers and young adults, the benefits of etiquette training; suggested course structure; age-appropriate activities including audio-visual material, role-play exercises, written assignments, quizzes and think tanks

Learn tools and techniques for keeping children and young people engaged and dealing with disruptive students

Learn to read and influence people through nonverbal communication and understand the principles and importance of body language

Refine your deportment, poise, and posture skills

Gain insights into the key fundamentals and essential tools of how to project a positive image

Learn about different dress codes, the occasions they apply to and how to put them into practice

Understand the importance of clothing, accessories and grooming in creating a favourable first impression